Tikker

Privacy Policy of Tikker Tickets

Tikker Tickets (henceforth Tikker) protects the privacy of the data of its users, customers and clients, including the collection, usage, publication, transmission and storage of data. Tikker’s activities are in accordance with the laws of the Republic of Estonia and European Union legislation, including the EU General Regulation on the Protection of Personal Data (GDPR, EU 2016/679). Tikker does not process sensitive personal data as defined in the GDPR regulations. 1. COLLECTION AND USE OF PERSONAL DATA 1.1 Personal data is information that Tikker collects in order to carry out the ticket exchange process, to identify individuals or to contact a customer. 1.2 Personal data can be collected with the consent of the customer in the following ways: • providing contact information (including your name, postal address, telephone number, e-mail address) in the Tikker website; • through user’s browser via cookies, to collect statistics on website visits and to use for advertisement purposes on third party platforms; • when making a purchase to identify the buyer for customer service purposes; • types, prices and quantities of tickets purchased. 1.3 Personal information is used to send newsletters to customers and to inform them about campaigns and upcoming events. The customer can remove themself from the newsletter at any time. We also use personal data to fulfill our obligations to the customer. 1.4 Tikker may disclose the collected personal data to third parties who cooperate with Tikker. Third parties are obliged to keep the information shared confidential. Third parties can be ticket buyers, event organizers, sponsors, payment intermediaries and other partnering associations. 2. PROTECTION OF PERSONAL DATA 2.1 Tikker takes all precautions (including administrative, technical and physical measures) to protect the customer's personal data. Only authorized persons can view and edit the data. 3. SECURITY 3.1 All personal data of the customer is treated as confidential information. 3.2 Encrypted data communication with payment solution service provider Montonio Finance OÜ ensures the absolute security of the buyer’s personal data and bank details. 4. USER RIGHTS AND RESPONSIBILITIES 4.1 To the extent regulated by the relevant legislation (in particular the GDPR), the User has the right to exercise the following rights in relation to the Personal Data processed by Tikker: • Request access to their Personal Data; • Request access to his/her Personal Data; • request the erasure of Personal Data; • To request the transfer of Personal Data; • To withdraw or cancel the Ticker’s right to receive personal data, to request the rectification of personal data, to request the removal of personal data concerning him or her • Withdraw consent to the processing of Personal Data at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent prior to the withdrawal. 4.2 To exercise his/her rights, the User must contact Tikker by sending an email to tere@tikkertickets.ee 4.3 The User may request the deletion of his/her Personal Data. • In order to request the deletion of his/her Personal Data on the tikkertickets.ee website, the User must go to the “My Account” page, select “User” and scroll down to the bottom of the page and click on the “Delete” button. 5. CHANGES TO THE PRIVACY POLICY 5.1 Tikker reserves the right to change the privacy policy if necessary. When you start using our website, we assume that you have read and agree to these principles. 5.2 Any questions or concerns about this privacy policy or data processing can be adressed by contacting us through our customer service tere@tikkertickets.ee Privacy policy is valid from 17.05.2022